Wine Steward Job at The Red Wagon Shoppe, Troy, MI

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  • The Red Wagon Shoppe
  • Troy, MI

Job Description

Wine Steward

A Wine Steward is capable of discussing, buying and serving all kinds of wine. A Wine Steward is comfortable to talk with customers and capable of giving recommendations to fit the customers' tastes.

WSET Level One Certification Preferred

Duties & Responsibilities

  • Greet guests and pour wines according to established wine tasting procedures
  • Describe wines, winemaking techniques and winery history
  • Suggests and sells wine, wine tasting experiences, wine clubs and non-wine products
  • Conduct guided tours, as needed, answer questions and provide general tourist information
  • Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
  • Stay current on winery/wine knowledge and be able to multitask

Skills

  • Communication
  • Thorough and Organized
  • Professional
  • Computer literacy and knowledge of Word Perfect and Excel is preferred
  • Experience with Micros point of sales equipment is preferred

Requirements

  • Proficient in English
  • Minimum of two years' experience as a Wine Steward or Bartender
  • Supervisory knowledge in running a shift or managing and servicing a large service bar
  • Proven track record in meeting and exceeding revenue targets, service standards and guest satisfaction results
  • Above industry average knowledge of beverage and wine products is required
  • WSET Level One Certification

Since opening its doors in 1965, the Red Wagon Shoppe has been Michigan's leading retailer of premium wine and spirits, domestic and craft beers, and world-class cigars. We always want to provide the best experience to our customers.

The Red Wagon Shoppe

Job Tags

Shift work

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