Job Description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job leads the daily operations of personnel and processes within the HIM Department in collaboration with the Department Manager, Director and ASST Vice‑President of HIM. The supervisor supervises, plans, and organizes functions of the department, including staffing, development/training and assisting with budgeting processes. The supervisor is responsible for supervising initiatives to improve processes, maximize efficiencies by evaluating and streamlining workflow processes, and maintaining high employee morale. The supervisor assists the HIM Management team in all functions related to accurate, complete and timely documentation, chart completion, electronic medical record initiatives, maintaining the integrity of the legal medical record, and management of the DNB process. The supervisor also provides system administration support for HIM Transcription, Electronic Medical Record, Chart Deficiency and/or 3M Coding System, along with administrative support such as chart correction, monitoring the transcription platform, assisting with software upgrades, overseeing data integrity initiatives and preparing monthly statistical reports to support the operations of the HIM Department. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Education Associate Degree from an accredited Health Information Management Program OR in lieu of required credentials, Associate’s Degree with five years of progressive experience in a Health Management Department or related health care OR High School Diploma with seven years experience in Health Information Management. Work Experience Seven years experience in a HIM department or healthcare experience. Certifications Preferred: Current Basic Life Support (BLS) certification from the American Heart Association within 60 days of hire. Exceptions will be granted for those in fully remote status. Knowledge, Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of information. Effective verbal and written communication skills and the ability to present information clearly and professionally. Must be proficient with Windows‑style applications, various software packages specific to role and keyboard. Strong interpersonal skills. Ability to anticipate issues that adversely impact the function of the HIM Department and use deductive reasoning skills to solve problems. Excellent decision‑making, delegating, and technical writing skills. Demonstrated leadership skills. Ability to foster an environment of teamwork, professionalism, customer satisfaction, high performance and mutual respect of others. Demonstrated ability to manage within a budget and to understand financial statements in order to make recommendations and institute changes. Ability to work a flexible schedule, such as nights, evenings, weekends, holidays, extended shifts, etc. Ability to work independently, under pressure to meet project deadlines. Ability to work and remain calm in high pressure situations. Job Duties Supervises and leads HIM staff in operational performance and coordinates daily workflow processes. Supervises and coordinates HIM staff in all Human Resource, employee relations and individual employee performance matters. Monitors and maintains HIM queues, reports and systems to ensure quality and integrity of information and interfaces. Develops, complies with and distributes reports. Assists HIM management team, providers and ancillary departments in all HIM areas. Performs other day‑to‑day operational assignments. Performs other job duties as assigned. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on‑site. Individuals who reside in and will work from the following areas are not eligible for a remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504‑842‑4748 (select option 1) or email careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr Ochsner Health

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