Position Summary The DNFB/Coding Support HIM Technician is responsible for reviewing the Discharges Not Final Billed Report and other One Content (OC) work queues to validate appropriate assignment of Code Hold notes. The Technician will follow‑up on accounts holding for missing/incomplete documentation for coding; perform queue management in One Content (OC), interact with ancillary department to track down missing documentation and/or records for the Coding Department. The Technician will obtain reports from Optimum/Allscripts, and other internal or external applications to as needed.); assist HIM Leadership with processing reports as requested provide additional support to the coding and HIM departments as requested. To include any and all other duties assigned by the VP-HIM, Coding Supervisor or designee. Required Qualifications Minimum of 2 years of Health Information Management clerical experience High School Diploma or GED Excellent written and verbal communication skills in English Ability to multitask and maintain a work pace appropriate to workload Computer literacy and proficiency Must demonstrate customer service skills appropriate to the job Certificate in Health Information Management and/or college approved courses Preferred Qualifications Previous leadership experience Physical Requirements Standing - Occasionally Walking - Occasionally Sitting - Constantly Reaching with Hands and Arms - Constantly Climb or Balance - Occasionally Stooping, Kneeling, Crouching, or Crawling - Occasionally Talking - Frequently Hearing - Frequently Seeing - Constantly Performing repetitive motions with arms or hands - Constantly Lifting, carrying, pushing or pulling up to 10 lbs - Frequently Lifting, carrying, pushing or pulling up to 25 lbs - Frequently Lifting, carrying, pushing or pulling up to 50 lbs - None Lifting, carrying, pushing, or pulling greater than 50 lbs - None Driving - None Essential Job Functions / Major Areas Of Responsibility Retrieves, compiles, processes, maintains paper and electronic health records of hospital(s) and clinic(s) patients in a manner consistent with administrative, ethical, legal and regulatory requirements and to meet company established DNFB standards. Monitors incoming documents daily and provides timely handling according to policy. Maintains strictest confidentiality of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Coordinates the daily operations of the department under directions of HIM Leadership, troubleshooting and resolving issues as they occur. Performs as a role model and consistently demonstrates an advanced level of expertise and enhanced communication skills. Understands and practices proper release of information for patients, physician offices, subpoenas, state and federal governing agencies maintaining confidentiality in accordance with hospital policies and HIPAA privacy regulations. Completes concurrent monitoring of history & physical and operative/procedure reports to ensure timely completion of such documents in accordance with governing/regulatory/accrediting agencies regulations. Appropriately notifies physicians of incomplete and/or delinquent records. Completes proper notifications when parties fail to complete health records in a timely manner and follows suspension process. Accurately prepares correspondence, documents, forms and ad hoc report/projects in a timely manner as requested. Appropriately, accurately and timely prepares, scans, indexes and faxes health record per department standards to meet established DNFB standards. Establishes and maintains effective filing systems, provides excellent departmental telephone coverage, and completes additional clerical duties as assigned. Reads and responds to emails in a timely manner. Assists in the processing, maintaining, compiling and reporting of statistical data requested by Nursing, Risk Management, Quality Management and other ancillary departments within the organization. Interfaces with other departments to ensure optimal processing of information and discharges. Reviews health records post discharge to identify missing items such as signatures and reports. Analyzes records, follows through and is engaged in locating and securing missing documents. Pay Rate Pay Rate: Min - $21.44 l Max - $28.81 Click Here for Pay Information - #J-18808-Ljbffr Southern California Hospitals
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