Job Description

Event Server (On-Call)

L'Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points that feel impossibly (and perfectly) tailored. When you are here, whether as a guest or a team member, you are home.

Position Overview: We are seeking enthusiastic and dedicated individuals to join our team as Event Servers for our luxurious rooftop events at L'Ermitage Beverly Hills. As an Event Server, you will play a pivotal role in delivering exceptional guest experiences during various private events, weddings, and corporate gatherings hosted at our stunning rooftop venue and all indoor event spaces.

Responsibilities:

• Greet guests upon arrival with warmth and professionalism, ensuring a positive first impression.
• Assist in the setup and breakdown of event spaces according to the event plan and hotel standards.
• Serve food and beverages promptly and courteously, following proper serving etiquette.
• Ensure tables are set up correctly with appropriate linens, glassware, silverware, and other necessary items.
• Monitor guest satisfaction levels during events and promptly address any concerns or special requests.
• Collaborate with the culinary team to ensure seamless coordination between kitchen and service staff.
• Maintain cleanliness and organization of event spaces throughout the duration of events.
• Uphold hotel and industry sanitation standards in handling food, beverages, and equipment.
• Provide knowledgeable answers to guests' inquiries regarding menu items, allergens, and beverage options.
• Follow all safety protocols and procedures to maintain a safe working environment.

Qualifications:

• Proven experience as a server or in a similar role, preferably in a high-end or luxury hospitality environment.
• Exceptional interpersonal and communication skills with a strong customer service orientation.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Knowledge of food and beverage service techniques, including wine and cocktail service.
• Ability to lift and carry trays of food and beverages and stand for extended periods.

Preferred Qualifications:

• Certification in food handling and safety (e.g., ServSafe and RBS) required.
• Experience with event coordination or banquet service is highly desirable.
• Multilingual abilities are advantageous, especially in languages commonly spoken by our international clientele.

Benefits:

• Opportunities for career growth and development within a rapidly expanding hospitality group.
• Health benefits and 401k match for Full-Time Employees.
• Paid Time Off and Holiday Pay for Full Time Employees
• Complimentary Family Meal and Parking

Hourly Rate: $18.50 + Gratuity

EOE

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