Job Description

About the job Entry Level Customer Service


About Us
We are the world's only 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped hardworking families access supplemental and permanent benefit programs designed to provide long-term financial protection and peace of mind.

Position Overview
We are seeking motivated, service-focused individuals to join our remote team. In this role, you'll connect with union members who have requested information, explain available benefit options, and guide them through a simple enrollment process.

Key Responsibilities

• Handle inbound and outbound calls with prospective clients
• Schedule and confirm virtual appointments
• Deliver benefits presentations through video meetings
• Explain available programs and coverage options clearly
• Assist with applications and required documentation
• Maintain accurate client records and follow service standards
• Participate in ongoing training, coaching, and leadership development

What We're Looking For

• Strong verbal communication and interpersonal skills
• Positive attitude, professionalism, and willingness to learn
• Customer service or sales experience is an asset, but not required
• Basic computer skills and comfort working in a remote environment
• Ability to work independently while contributing to a team
• Legally authorized to work in the U.S. or Canada

What You'll Receive

• Full benefits package after the initial period
• 100% remote position with no commute required
• Flexible schedule designed to support work-life balance
• Weekly pay plus performance-based monthly bonuses
• Annual incentive trips to destinations such as Cancun, the Bahamas, Las Vegas, and more for top performers
• Career growth, leadership training, and advancement opportunities

If you're motivated, people-focused, and looking for a flexible career with long-term growth potential, apply today to learn more.

Job Tags

Weekly pay, Permanent employment, Remote work, Flexible hours

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