Job Description

Job Description

Job Description

Community Manager

Compensation: $35 - $37
Schedule: Full-Time | Monday - Friday: 8AM - 5PM/ Weekends required
Participation in an after-hours emergency on-call rotation is required

About Us

We are an established multi-family property management company serving communities throughout Washington State. With a strong reputation for operational excellence, we are committed to delivering exceptional service to residents, clients, and team members through collaboration, accountability, and continuous improvement.

Our culture is guided by clear core values that emphasize integrity, teamwork, and performance. We believe empowered and engaged team members are the foundation of thriving communities. Our organization is consistently recognized as a top workplace in the region and is proud to offer long-term career growth, competitive compensation and benefits, and a supportive, team-oriented environment where professionals can build meaningful careers.

Benefits

Eligible team members may receive:

• Paid Time Off (PTO) and paid holidays
• Employer-matched 401(k) plan (4%)
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance with optional supplemental coverage
• Performance-based bonus opportunities
• Housing discounts at select communities (where available)
• Company-wide events, recognition programs, and professional development opportunities

Position Summary

The Community Manager is responsible for the overall performance of a multi-family apartment community, including leasing, resident relations, financial performance, team leadership, and maintenance coordination. This role serves as the primary point of contact for residents, vendors, and the corporate team, while ensuring the community operates in compliance with company policies and applicable laws.

Core Responsibilities

• Oversee daily operations of the apartment community
• Lead, coach, and supervise onsite team members, including leasing and maintenance staff
• Drive leasing performance, occupancy, and resident retention
• Manage resident relations, addressing concerns and resolving issues professionally
• Oversee rent collections, delinquencies, and lease enforcement
• Monitor expenses and financial performance
• Review and approve invoices, and vendor contracts
• Coordinate closely with the Maintenance Supervisor to ensure timely unit turns and property upkeep
• Conduct daily property inspections to ensure curb appeal, safety, and quality standards
• Ensure compliance with fair housing laws, local ordinances, and company policies
• Maintain accurate records, reports, and documentation using property management software
• Build positive relationships with vendors, clients, and ownership representatives
• Represent the Company in a professional and customer-focused manner
• Perform additional duties as assigned by Portfolio Manager

All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.

Minimum Qualifications & Requirements

• 5+ years of experience in multifamily property management
• Prior experience as a Community Manager or Assistant Community Manager required
• Strong leadership, organizational, and problem-solving skills
• Knowledge of leasing, resident relations, budgeting, and financial reporting
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with property management software
• Knowledge of Washington landlord-tenant laws and Fair Housing requirements
• Reliable transportation and valid driver’s license
• Ability to work occasional evenings, weekends, or on-call as needed

Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.

Physical Requirements

• Ability to sit, stand, walk, and move throughout the community as needed
• Frequent computer and phone use
• Occasional lifting of up to 25 lbs.
• Ability to conduct property walks and inspections indoors and outdoors

Equal Employment Opportunity

We are an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any protected status under federal, state, or local law.

Reasonable accommodations are available for qualified individuals who require assistance during the hiring process or to perform the essential functions of the position.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Property management: 3 years (Required)

License/Certification:

• Washington State Drivers License (Required)

Work Location: In person

Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.

Company Description

Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.

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